On April 2, Omnisend hosted its first AMA (ask me anything) session on the topic of ecommerce during the COVID-19 crisis. During the session, we covered questions on a variety of topics, from how to appropriately approach your email and SMS marketing campaigns to ways to properly maneuver customer acquisition via different channels.

I was a part of a four-person expert panel with wide-ranging backgrounds where we answered questions from retailers about doing business during the crisis.

The four-person panel consisted of: 

• Ron Dod, CMO, Visiture

• Paige Harris, Merchant Marketing Manager, Smile.io

• Philippe Roireau, Head of Partnerships, Gorgias

• Greg Zakowicz, Marketing Strategist & Content Team Lead, Omnisend

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